Incident Response Planning Guide

Effective incident response starts before an incident occurs. Learn how to prepare your small business for cybersecurity incidents and minimize their impact.

When did Noah build the ark?

Before it started raining. Evidence shows that organizations prepared to respond when incidents occur respond faster, with fewer financial losses, and with less damage to their brand integrity and reputation.

Why Your Small Business Needs an Incident Response Plan

It's More Than Just IT

Many think competent IT teams will save them when incidents occur. While your IT team is critical, modern incidents are too complex for one person or team to handle alone.

From regulatory requirements to customer communication, financial considerations, and employee management—effective incident response requires diverse skills and coordinated action.

A Structured Process

Effective incident response is a process spanning the entire incident lifecycle—from preparation through post-incident learning.

Our guide breaks this down into manageable phases that small businesses can implement and maintain.

The Incident Response Process

Preparation

Identify risks, threats, and vulnerabilities. Build your response team.

Identify

Develop processes to detect incidents and separate real threats from false alarms.

Contain

Stop the bleeding. Implement procedures to contain the incident immediately.

Investigate

Find the root cause and eradicate the threat from your systems.

Recover

Restore operations safely after confirming the incident is resolved.

Learn

Conduct post-incident analysis to improve future response capabilities.

What You'll Learn

How to build an effective incident response team for small businesses
Step-by-step procedures for common cybersecurity incidents
Communication strategies for customers, vendors, and stakeholders
Legal and regulatory requirements for incident reporting
Business continuity planning during and after incidents
How to work effectively with law enforcement and insurance

Ready to Get Started?

Download our comprehensive Incident Response Planning Guide. We've helped hundreds of small businesses prepare for and respond to cybersecurity incidents.

Free PDF Guide • 25 pages • No registration required

Want a Custom Incident Response Plan for Your Business?

After reading the guide, use our Incident Response Plan Generator to create a customized plan with your team contacts and procedures.

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